Trust Center
Last updated: May 2026
DMCA and Copyright Flow
S.V.E.R runs a formal takedown and counter-notice workflow with admin review, strike tracking, and restoration handling where applicable.
Moderation Rules
Platform moderation uses published guidelines, report tooling, sanction paths, and appeal handling. Enforcement ranges from content removal to account action based on severity and repeat behavior.
Payout and Commerce Policy
- Creator payouts require Stripe Connect onboarding.
- Payout minimum is enforced before withdrawal requests are accepted.
- Merchandise profit remains pending until settlement hold windows clear after shipment confirmation.
- Refund and webhook replay paths are idempotent and reconciled against creator balances.
Detailed policy: Payout and Commerce Policy
Additional references: Terms and Transparency Reports.
Incident Policy
Operational incidents are triaged, contained, and documented with follow-up actions. High-impact incidents receive user-facing status updates and internal post-incident review.
Support contact: [email protected]
Launch Metrics and Transparency
We publish recurring transparency snapshots that include revenue and creator payout summaries, plus community growth indicators.
Lightweight Operations Handbook
Core operational procedures (incident response, monitoring, database, stream health, and deploy hygiene) are maintained in runbooks and exercised through launch-hardening verification.
For operational questions, contact [email protected].