Help center
Answers that get you unstuck
Pick what you are trying to do below, or jump to a topic. Stream keys and ingest URLs always come from your dashboard so they stay correct.
Start here
Go live
Get your stream key, OBS setup, and ingest details from your dashboard.
Open stream key →Watch streams
Find live channels, join chat, and earn Valor while you watch.
Watch now →Account & profile
Update your profile, username, notifications, and security settings.
Open settings →Monetization
Tips, subscriptions, payouts, and platform supporter billing.
Monetization settings →Get discovered
How MAGnet recommendations, spotlights, and routing work.
Discovery guide →Contact support
Billing, safety, bugs, and account issues — reach the team directly.
Contact us →Getting started
Create your account and learn the basics of S.V.E.R.
Use Sign Up on the homepage with your email and password. Confirm your email from the message we send you, then finish your profile and pick a faction.
Factions are identity groups on S.V.E.R — Myria (discipline), Aetheron (mastery), and Glint (belonging). They shape community and discovery signals; they are not tied to what you stream.
Yes. Your first faction choice is free. After that you get trial changes, then one change every 30 days once trials are used.
Go live
Streaming setup lives in your dashboard so URLs and keys stay accurate.
Open Stream Key in the creator dashboard. Your key, RTMP ingest URL, and copy-ready OBS fields are shown there — always use the dashboard as the source of truth.
Any RTMP-compatible app works (OBS, Streamlabs, etc.). You can also use browser-based tools from the Remote panel when available for your account.
Check Stream Health for ingest status. Wrong stream key, region, or a blocked ingest IP are the most common causes. Rotate your key if you think it leaked.
Never share your key publicly. You can enable ingest IP lock in stream settings so only the first publisher IP can send during a session, and rotate the key any time from Stream Key.
Watch & engage
Viewing, chat, Valor, and live interaction.
Use Watch in the nav or open a creator’s live page. When they are offline you will see a clear offline state instead of a broken player.
Valor is S.V.E.R’s community currency. You earn it by watching (with hourly limits) and participating. Spend it on poll boosts and other engagement features.
Polls appear on live streams. Vote for free or spend Valor to boost your choice. Results update in real time for everyone watching.
Account & profile
Profile customization and account management.
Dashboard → Profile lets you change display name, bio, blocks, and layout. Public profile blocks can be reordered and toggled on or off.
Request a username change from Dashboard → Settings. Usernames must be unique and follow platform rules (length and allowed characters).
Monetization & billing
Supporting creators and managing your own payouts.
Use tips or subscriptions on their profile or live page when enabled. For platform-level support, see the Founders program.
Open Monetization in your dashboard to configure support tools and connect Stripe for payouts when you are ready.
Dashboard → Subscriptions shows what you subscribe to. Creators manage payout details under Payouts after Stripe onboarding.
Early supporters can fund platform development and receive permanent badges and perks. It is separate from per-creator subscriptions.
Troubleshooting
Quick fixes and how to report problems.
Current Chrome, Firefox, Safari, or Edge. Keep your browser updated for the best live playback and chat experience.
Refresh the page, confirm the stream is live, and try another browser or network. Disable aggressive ad blockers on sver.tv if chat stays disconnected.
Still stuck?
We respond to most support messages within two business days. Safety reports are prioritized.